Transforming People, Not Just Processes
Behaviour-Driven Change in the Digital Era
Claus Møller Consulting Business Forum
- A meeting point for behavioural science, AI adoption, and leadership capability.
- Unlock productivity and growth by placing learning and behaviour at the centre of strategy.

Claus Møller Consulting
We help companies, teams and individuals create
General Business Excellence by developing competencies in four main areas:
productivity, relationships, quality and leadership.
Useful advice and practical tools for identifying and developing leadership potential. Many years of successful work with managers, teams and organizations in all industries and in more than 40 countries.

Claus Møller Consulting
We help companies, teams and individuals create
General Business Excellence by developing competencies in four main areas:
productivity, relationships, quality and leadership.
Useful advice and practical tools for identifying and developing leadership potential. Many years of successful work with managers, teams and organizations in all industries and in more than 40 countries.

Claus Møller Consulting
Helps companies, teams and organizations by developing their human capital strategies and HR processes to incorporate and focus on four main GBE areas: productivity, relationships, quality and leadership.
Download our free booklet about On-boarding.

Claus Møller Consulting
We help companies, teams and individuals innovate, develop and implement
Corporate and Business Strategies by focusing on business excellence and competencies.
Participative and open strategy approach, growth mindset and potential. Practical implementation throughout the organisation with clear success areas and competence development for managing change.

CONCEPTS
Claus Møller’s concepts about General Business Excellence: Productivity, Relationships, Quality and Leadership.
E-COURSES
On-line learning courses for enhancing teams, companies, and personal competencies.
ASSESSMENT
Tools to measure and improve productivity, relationship, quality and leadership competence.
BOOKS
Claus Møller’s bestselling books and booklets on personal, team and company development.
What are people saying?
What are people saying?
Customer Contact Centers, Starwood Hotels & Resorts Worldwide, Inc.
What are people saying?
Publisher and Editor, Integral Leadership Review
What are people saying?
What are people saying?
What are people saying?
Waldemar Schmidt
Former CEO of ISS and professional board member
What are people saying?
How can HRM help achieve “human capital” readiness?
Thinking that human capital is purely about HRM is an overly simplistic and insufficient view. Human capital is about the whole organisation's myriads of connections with other people. Claus Møller's definition of human capital is about employees' emotional and...
Managers can – and should – learn how to manage
Management is a skill that should be acquired by anyone who has contact with other people. A large part of employees have an education/vocational training - a “profession’’. A butcher would never be allowed to cut meat if he was not trained to do so. We also expect...
4 Steps to Improving Productivity [useful tips]
If you ask managers how important productivity is, you will surely hear the answer: “without productivity, our company would not exist.” In this day and age, the big question is ‘how do you measure the productivity of remote work?’ Many areas of work,...
Successful Intelligence and the Story Behind a Momentous Meeting
Claus Møller met one of pioneers in the topic of Emotional Intelligence, Reuven Bar-On, in Chicago at the first international Conference of Emotional Intelligence in the Workplace in September 1999. More than just a simple encounter between two people, this was the...
An Introduction to Quality Business Excellence (QBE)
Find out more about one of the pillars of our General Business Excellence concept, namely Quality Business Excellence. Quality Business Excellence happens when excellent quality is delivered at all three levels of the organisation: the individual, the team, and the...
Emotional Business Excellence (EBE)
The EBE model is part of Claus Møller’s model General Business Excellence (GBE) – the 12 windows model. RELATIONSHIPS is not a management fad but an evergreen concept essential for the survival and growth of any business. Relationships means building and maintaining...
Productivity Business Excellence (PBE)
The PBE model is part of Claus Møller’s model General Business Excellence (GBE), the 12 Windows model. PRODUCTIVITY is not a management fad but an evergreen concept essential for the survival and growth of any business. Productivity means adding value in all...
General Business Excellence (GBE)
Business Excellence (BE) builds on two different kinds of excellence: Professional Business Excellence (PBE) and General Business Excellence (GBE). Professional Business Excellence PBE implies that you know the business you are in and you realise what it takes to...
Leadership Excellence (LE)
The LE model is part of Claus Møller’s model General Business Excellence (GBE) – The 12 Windows Model. Leadership is not a fad but an evergreen concept essential for the survival and growth of any business. Leadership Excellence has two components: Managerial...
The Main Elements of Quality Development
This is the third blog post about the quality concepts and programmes that Claus Møller have developed over the last 3 decades. Over the years he helped a wide range of service organisations (including British Airways, SAS, Hilton Hotels); governments in Russia,...

